PNG Power Ltd advises all Easipay customers that the Easipay system will undergo a major scheduled maintenance upgrade to significantly improve system performance, reliability, and long-term service stability.
This upgrade is part of PNG Power’s ongoing commitment to modernizing the Easipay platform so customers can enjoy faster transactions, stronger system resilience, and a more dependable service experience across the country.
Related news: https://www.postcourier.com.pg/png-power-announces-scheduled-easipay-system-upgrade/
PNG Power Chief Commercial Officer, Lasith Bandara, said: “The Easipay platform has grown significantly in usage, and this upgrade is critical to ensuring it remains stable, secure, and responsive.
“Our technical teams will be working around the clock during the maintenance window to implement enhancements that will improve performance and reduce future disruptions.
We appreciate our customers’ patience as we carry out this essential work.”
The scheduled maintenance period will last approximately 24 hours:
• Start: 11:00 PM, Saturday, 30 May 2026
• End: 11:00 PM, Sunday, 31 May 2026
• Total Downtime: Approximately 24 hours
During this time, all Easipay services will be temporarily unavailable, and customers will not be able to purchase electricity tokens.
Customers are encouraged to purchase sufficient Easipay credit before the maintenance period to avoid any interruption to their electricity supply.
For enquiries or assistance, call the National Call Centre on 116, email: callcentre@pngpower.com.pg, or WhatsApp: 7000 1009